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dc.contributor.author
Janowski, Tomasz
dc.contributor.author
Estevez, Elsa Clara
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dc.contributor.author
Baguma, Rehema
dc.date.available
2019-11-12T14:09:57Z
dc.date.issued
2018-10
dc.identifier.citation
Janowski, Tomasz; Estevez, Elsa Clara; Baguma, Rehema; Platform governance for sustainable development: Reshaping citizen-administration relationships in the digital age; Elsevier Ltd; Government Information Quarterly; 35; 4; 10-2018; S1-S16
dc.identifier.issn
0740-624X
dc.identifier.uri
http://hdl.handle.net/11336/88592
dc.description.abstract
Changing governance paradigms has been shaping and reshaping the landscape of citizen-administration relationships, from impartial application of rules and regulations by administration to exercise its authority over citizens (bureaucratic paradigm), through provision of public services by administration to fulfil the needs of citizens (consumerist paradigm), to responsibility-sharing between administration and citizens for policy and service processes (participatory paradigm). The recent trend is the administration empowering citizens to create public value by themselves, through socio-technical systems that bring data, services, technologies and people together to respond to changing societal needs. Such systems are called “platforms” and the trend is called “platform paradigm”. The aim of this article is to offer a conceptual framework for citizen-administration relationships under the platform paradigm. While existing models of citizen-administration relationships mainly focus on specific types of relationships, e.g. citizen trust versus administrative transparency, or citizen satisfaction versus administrative performance, the proposed framework identifies a comprehensive set of relationships that explain how decisions by citizens or administration and the policy environment mutually agreed by them contribute to shaping such relationships and building individual and collective capacity for pursuing sustainable development. The framework comprises 15 types of relationships organized along the four governance paradigms. It is illustrated through the analysis of 11 case studies published in the current issue. Based on this analysis, the article also formulates some insights that are relevant to researchers and policymakers who intend to utilize platform governance for sustainable development.
dc.format
application/pdf
dc.language.iso
eng
dc.publisher
Elsevier Ltd
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dc.rights
info:eu-repo/semantics/openAccess
dc.rights.uri
https://creativecommons.org/licenses/by-nc-sa/2.5/ar/
dc.subject
CITIZEN-ADMINISTRATION RELATIONSHIPS
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DIGITAL GOVERNMENT
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PLATFORM GOVERNANCE
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PUBLIC GOVERNANCE
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SUSTAINABLE DEVELOPMENT
dc.subject.classification
Otras Ciencias de la Computación e Información
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dc.subject.classification
Ciencias de la Computación e Información
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dc.subject.classification
CIENCIAS NATURALES Y EXACTAS
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dc.title
Platform governance for sustainable development: Reshaping citizen-administration relationships in the digital age
dc.type
info:eu-repo/semantics/article
dc.type
info:ar-repo/semantics/artículo
dc.type
info:eu-repo/semantics/publishedVersion
dc.date.updated
2019-10-23T17:34:15Z
dc.journal.volume
35
dc.journal.number
4
dc.journal.pagination
S1-S16
dc.journal.pais
Países Bajos
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dc.journal.ciudad
Amsterdam
dc.description.fil
Fil: Janowski, Tomasz. Gdańsk University of Technology; Polonia. Danube University Krems; Australia
dc.description.fil
Fil: Estevez, Elsa Clara. Consejo Nacional de Investigaciones Científicas y Técnicas. Centro Científico Tecnológico Conicet - Bahía Blanca. Instituto de Ciencias e Ingeniería de la Computación. Universidad Nacional del Sur. Departamento de Ciencias e Ingeniería de la Computación. Instituto de Ciencias e Ingeniería de la Computación; Argentina
dc.description.fil
Fil: Baguma, Rehema. Makarere University; Uganda
dc.journal.title
Government Information Quarterly
dc.relation.alternativeid
info:eu-repo/semantics/altIdentifier/url/https://www.sciencedirect.com/science/article/pii/S0740624X18303836
dc.relation.alternativeid
info:eu-repo/semantics/altIdentifier/doi/http://dx.doi.org/10.1016/j.giq.2018.09.002
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