Mostrar el registro sencillo del ítem
dc.contributor.author
Domínguez Mayo, Francisco José
dc.contributor.author
García García, Julián Alberto
dc.contributor.author
Escalona, María José
dc.contributor.author
Mejías, Manuel
dc.contributor.author
Urbieta, Mario Matías
dc.contributor.author
Rossi, Gustavo
dc.date.available
2018-05-23T13:50:37Z
dc.date.issued
2015-02
dc.identifier.citation
Domínguez Mayo, Francisco José; García García, Julián Alberto; Escalona, María José; Mejías, Manuel; Urbieta, Mario Matías; et al.; A framework and tool to manage Cloud Computing service quality; Springer; Software Quality Journal; 23; 4; 2-2015; 595-625
dc.identifier.issn
0963-9314
dc.identifier.uri
http://hdl.handle.net/11336/45976
dc.description.abstract
Cloud Computing has generated considerable interest in both companies specializing in Information and Communication Technology (ICT) and business in general. The Sourcing Capability Maturity Model for service (e-SCM) is a capability model for offshore outsourcing services between Clients and Providers that provide appropriate strategies to facilitate Cloud Computing implementation between them. This capability model intends to achieve the required quality of service and develop an effective working relationship between both Clients and Providers. In addition, QuEF (Quality Evaluation Framework) is a framework to control the quality of any product and/or process. The framework offers a tool support that can generate software artefacts to manage any type of product and service efficiently and effectively. Thus, the aim of this paper is to enable this framework and tool support for the quality management of Cloud Computing services between Clients and Providers by means of e-SCM.
dc.format
application/pdf
dc.language.iso
eng
dc.publisher
Springer
dc.rights
info:eu-repo/semantics/openAccess
dc.rights.uri
https://creativecommons.org/licenses/by-nc-sa/2.5/ar/
dc.subject
Quality Management
dc.subject
Software Quality
dc.subject
Offshore Outsourcing
dc.subject
Cloud Computing
dc.subject
Sqa
dc.subject
Quality Concepts
dc.subject.classification
Ciencias de la Computación
dc.subject.classification
Ciencias de la Computación e Información
dc.subject.classification
CIENCIAS NATURALES Y EXACTAS
dc.title
A framework and tool to manage Cloud Computing service quality
dc.type
info:eu-repo/semantics/article
dc.type
info:ar-repo/semantics/artículo
dc.type
info:eu-repo/semantics/publishedVersion
dc.date.updated
2018-05-21T14:40:35Z
dc.journal.volume
23
dc.journal.number
4
dc.journal.pagination
595-625
dc.journal.pais
Alemania
dc.journal.ciudad
Berlin
dc.description.fil
Fil: Domínguez Mayo, Francisco José. Universidad de Sevilla; España
dc.description.fil
Fil: García García, Julián Alberto. Universidad de Sevilla; España
dc.description.fil
Fil: Escalona, María José. Universidad de Sevilla; España
dc.description.fil
Fil: Mejías, Manuel. Universidad de Sevilla; España
dc.description.fil
Fil: Urbieta, Mario Matías. Consejo Nacional de Investigaciones Científicas y Técnicas; Argentina. Universidad Nacional de la Plata. Facultad de Informática. Laboratorio de Investigación y Formación en Informática Avanzada; Argentina
dc.description.fil
Fil: Rossi, Gustavo. Universidad Nacional de la Plata. Facultad de Informática. Laboratorio de Investigación y Formación en Informática Avanzada; Argentina
dc.journal.title
Software Quality Journal
dc.relation.alternativeid
info:eu-repo/semantics/altIdentifier/doi/http://dx.doi.org/10.1007/s11219-014-9248-0
dc.relation.alternativeid
info:eu-repo/semantics/altIdentifier/url/https://link.springer.com/article/10.1007%2Fs11219-014-9248-0
Archivos asociados