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dc.contributor.author
Lewis, Todd P.  
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Kapoor, Neena R.  
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Aryal, Amit  
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Bazua Lobato, Rodrigo  
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Carai, Susanne  
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Clarke Deelder, Emma  
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Croke, Kevin  
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Dayalu, Rashmi  
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Espinoza Pajuelo, Laura  
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Fink, Günther  
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Garcia, Patricia Julia  
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Garcia Elorrio, Ezequiel  
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Getachew, Theodros  
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Jarhyan, Prashant  
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Kassa, Munir  
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Kim, Soon Ae  
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Mazzoni, Agustina  
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Medina Ranilla, Jesus  
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Mohan, Sailesh  
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Molla, Gebeyaw  
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Moshabela, Mosa  
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Naidoo, Inbarani  
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Nzinga, Jacinta  
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Oh, Juhwan  
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Okiro, Emelda A.  
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Prabhakaran, Dorairaj  
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Roberti, Javier Eugenio  
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SteelFisher, Gillian  
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Taddele, Tefera  
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Tadele, Ashenif  
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Wang, Xiaohui  
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Xu, Roman  
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Leslie, Hannah H.  
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Kruk, Margaret E.  
dc.date.available
2024-03-11T12:51:42Z  
dc.date.issued
2023-10  
dc.identifier.citation
Lewis, Todd P.; Kapoor, Neena R.; Aryal, Amit; Bazua Lobato, Rodrigo; Carai, Susanne; et al.; Measuring people’s views on health system performance: Design and development of the people’s voice survey; Public Library of Science; PLoS Medicine; 20; 10; 10-2023; 1-15  
dc.identifier.uri
http://hdl.handle.net/11336/229994  
dc.description.abstract
People should be at the center of health system performance assessment. Populations can provide critical insight on quality of care, confidence in health services, and health outcomes. However, today’s measurement approaches overlook key dimensions of population perspective such as confidence in the health system. Surveys are rarely standardized to enable cross-country comparison. The People’s Voice Survey (PVS) aims to fill this gap. The PVS is a novel multicountry survey of people’s perspective on health system performance. It measures a wide range of domains, including health status, health system utilization patterns, ratings of care quality, and confidence and trust in the health system. The survey allows for a flexible, mixed mode design that uses telephone, online, and in-person data collection approaches to achieve a nationally representative sample of adults. Critically, the survey includes both health system users and non-users. It can be adapted for use in high-, middle-, and low-income countries. We describe the motivation for this new instrument, the multistep collaborative development and validation process, and policy use cases for 19 countries participating in the first wave of data collection. Findings from the survey can be used to integrate people’s voices into health system policymaking and guide strategic investments towards higher quality health systems.  
dc.format
application/pdf  
dc.language.iso
eng  
dc.publisher
Public Library of Science  
dc.rights
info:eu-repo/semantics/openAccess  
dc.rights.uri
https://creativecommons.org/licenses/by-nc-sa/2.5/ar/  
dc.subject
SYSTEM COMPETENCE  
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PUBLIC HEALTH  
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HEALTH SERVICES  
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POPULATION HEALTH  
dc.subject.classification
Políticas y Servicios de Salud  
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Ciencias de la Salud  
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CIENCIAS MÉDICAS Y DE LA SALUD  
dc.title
Measuring people’s views on health system performance: Design and development of the people’s voice survey  
dc.type
info:eu-repo/semantics/article  
dc.type
info:ar-repo/semantics/artículo  
dc.type
info:eu-repo/semantics/publishedVersion  
dc.date.updated
2024-02-28T10:06:15Z  
dc.identifier.eissn
1549-1676  
dc.journal.volume
20  
dc.journal.number
10  
dc.journal.pagination
1-15  
dc.journal.pais
Estados Unidos  
dc.journal.ciudad
San Francisco  
dc.description.fil
Fil: Lewis, Todd P.. Harvard University; Estados Unidos  
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Fil: Kapoor, Neena R.. Harvard University. Harvard School of Public Health; Estados Unidos  
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Fil: Aryal, Amit. Universite Ifm Geneve (ifm);  
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Fil: Bazua Lobato, Rodrigo. Harvard University. Harvard School of Public Health; Estados Unidos  
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Fil: Carai, Susanne. Organizacion Mundial de la Salud; Argentina  
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Fil: Clarke Deelder, Emma. Swiss Tropical And Public Health Institute; Suiza  
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Fil: Croke, Kevin. Harvard University. Harvard School of Public Health; Estados Unidos  
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Fil: Dayalu, Rashmi. Harvard University. Harvard School of Public Health; Estados Unidos  
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Fil: Espinoza Pajuelo, Laura. Universidad Peruana Cayetano Heredia;  
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Fil: Fink, Günther. Universidad de Basilea; Suiza  
dc.description.fil
Fil: Garcia, Patricia Julia. Universidad Peruana Cayetano Heredia;  
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Fil: Garcia Elorrio, Ezequiel. Instituto de Efectividad Clínica y Sanitaria; Argentina. Consejo Nacional de Investigaciones Científicas y Técnicas; Argentina  
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Fil: Getachew, Theodros. Ethiopian Public Health Institute; Etiopía  
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Fil: Jarhyan, Prashant. Public Health Foundation of India; India  
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Fil: Kassa, Munir. Ministry Of Health; Etiopía  
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Fil: Kim, Soon Ae. Korea Foundation For International Healthcare; Corea del Sur  
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Fil: Mazzoni, Agustina. Instituto de Efectividad Clínica y Sanitaria; Argentina  
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Fil: Medina Ranilla, Jesus. Universidad Peruana Cayetano Heredia;  
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Fil: Mohan, Sailesh. Public Health Foundation of India; India  
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Fil: Molla, Gebeyaw. Ethiopian Public Health Institute; Etiopía  
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Fil: Moshabela, Mosa. University Of Kwazulu Natal; Sudáfrica  
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Fil: Naidoo, Inbarani. Human Sciences Research Council; Sudáfrica  
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Fil: Nzinga, Jacinta. Kemri Wellcome Trust Research Programme; Kenia  
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Fil: Oh, Juhwan. Seoul National University College Of Medicine; Corea del Sur  
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Fil: Okiro, Emelda A.. Emri-wellcome Trust Research Programme; Kenia  
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Fil: Prabhakaran, Dorairaj. Centre For Chronic Disease Control (ccdc); India  
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Fil: Roberti, Javier Eugenio. Consejo Nacional de Investigaciones Científicas y Técnicas. Oficina de Coordinación Administrativa Parque Centenario. Centro de Investigaciones en Epidemiología y Salud Pública. Instituto de Efectividad Clínica y Sanitaria. Centro de Investigaciones en Epidemiología y Salud Pública; Argentina  
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Fil: SteelFisher, Gillian. Harvard University. Harvard School of Public Health; Estados Unidos  
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Fil: Taddele, Tefera. Ethiopian Public Health Institute; Etiopía  
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Fil: Tadele, Ashenif. Ethiopian Public Health Institute; Etiopía  
dc.description.fil
Fil: Wang, Xiaohui. Lanzhou University; China  
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Fil: Xu, Roman. Southern Medical University; China  
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Fil: Leslie, Hannah H.. University of California; Estados Unidos  
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Fil: Kruk, Margaret E.. Harvard University. Harvard School of Public Health; Estados Unidos  
dc.journal.title
PLoS Medicine  
dc.relation.alternativeid
info:eu-repo/semantics/altIdentifier/url/https://dx.plos.org/10.1371/journal.pmed.1004294  
dc.relation.alternativeid
info:eu-repo/semantics/altIdentifier/doi/http://dx.doi.org/10.1371/journal.pmed.1004294