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dc.contributor.author
Marziali, Micaela
dc.contributor.author
Rossit, Daniel Alejandro
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dc.contributor.author
Toncovich, Adrián Andrés
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dc.date.available
2022-07-15T16:31:38Z
dc.date.issued
2022-04-21
dc.identifier.citation
Marziali, Micaela; Rossit, Daniel Alejandro; Toncovich, Adrián Andrés; Order picking and loading-dock arrival punctuality performance indicators for supply chain management: a case study; Bialystok University of Technology Publishing House; Engineering Management in Production and Services; 14; 1; 21-4-2022; 26-37
dc.identifier.issn
2543-6597
dc.identifier.uri
http://hdl.handle.net/11336/162213
dc.description.abstract
Supply chain activity control is an essential part of Supply Chain Management (SCM), ensuring compliance with customer requirements. This paper presents a case study into the control of SCM activities. The study analysed two areas involving two different SC links associated with order picking, and outsourced truck freights, respectively. The studied company had problems with these links. An approach based on developing a KPI (Key Performance Indicator) was proposed to address the issues. Consequently, different affected processes were analysed and characterised, considering the relevant data for defining a KPI. Then, strategies and methods were devised for data collection and processing regarding the system’s current state. Finally, tools were designed to facilitate the interpretation of the system’s current state and thus, pave the way for the decision-making process on corrective measures.
dc.format
application/pdf
dc.language.iso
eng
dc.publisher
Bialystok University of Technology Publishing House
dc.rights
info:eu-repo/semantics/embargoedAccess
dc.rights.uri
https://creativecommons.org/licenses/by-nc-sa/2.5/ar/
dc.subject
SUPPLY CHAIN MANAGEMENT
dc.subject
KEY PERFORMANCE INDICATORS
dc.subject
CONTROL
dc.subject
LOGISTICS
dc.subject
OPERATIONS MANAGEMENT
dc.subject.classification
Otras Ingenierías y Tecnologías
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dc.subject.classification
Otras Ingenierías y Tecnologías
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dc.subject.classification
INGENIERÍAS Y TECNOLOGÍAS
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dc.title
Order picking and loading-dock arrival punctuality performance indicators for supply chain management: a case study
dc.type
info:eu-repo/semantics/article
dc.type
info:ar-repo/semantics/artículo
dc.type
info:eu-repo/semantics/publishedVersion
dc.date.updated
2022-07-04T19:18:09Z
dc.identifier.eissn
2543-912X
dc.journal.volume
14
dc.journal.number
1
dc.journal.pagination
26-37
dc.journal.pais
Polonia
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dc.journal.ciudad
Bialystok
dc.description.fil
Fil: Marziali, Micaela. Universidad Nacional del Sur. Departamento de Ingeniería; Argentina
dc.description.fil
Fil: Rossit, Daniel Alejandro. Consejo Nacional de Investigaciones Científicas y Técnicas. Centro Científico Tecnológico Conicet - Bahía Blanca. Instituto de Matemática Bahía Blanca. Universidad Nacional del Sur. Departamento de Matemática. Instituto de Matemática Bahía Blanca; Argentina. Universidad Nacional del Sur. Departamento de Ingeniería; Argentina
dc.description.fil
Fil: Toncovich, Adrián Andrés. Universidad Nacional del Sur. Departamento de Ingeniería; Argentina
dc.journal.title
Engineering Management in Production and Services
dc.rights.embargoDate
2022-10-21
dc.relation.alternativeid
info:eu-repo/semantics/altIdentifier/url/http://www.empas.pb.edu.pl/Journal-Issues/Volume-14---2022/AJcq6OHGFUu7Pkk_IhLzuQ/EMPAS-14-1-2022
dc.relation.alternativeid
info:eu-repo/semantics/altIdentifier/doi/http://dx.doi.org/10.2478/emj-2022-0003
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