Linguistic work quality index

Abstract

Work quality measures are fundamental to study population welfare. Labour activity occupies most of the workers’ day, so quantifying people’s welfare by means of work quality is central. Decent work indicators have the aim of establishing the characteristics of an employment relationship to verify that a job is carried out under conditions of freedom, equality, security and human dignity. The purpose of these indicators is to measure the degree to which a certain goal has been achieved in order to develop precise policies to improve people’s standard of living. In this paper, a proposal is developed to measure decent work deficit in a linguistic way. A complete decent work index model is formulated using linguistic labels and the linguistic weighted average operator. Finally, some comments are made about the benefits of using linguistic variables when measuring work quality.